Frequently Asked Questions

What is Virgin Hair?

Virgin hair extension is cuticle hair, in its purest untouched and unprocessed form. This hair has not been dyed, bleached or permed and is premium quality hair which ensures its longevity.

Can my hair be colored?

Yes. Our hair is 100% virgin Brazilian, Peruvian and Malaysian hair of premium quality and has never been chemically treated and it can therefore handle the coloring process very well.  However, it will no longer be virgin once you color or process the hair. We suggest you consult a professional if you wish to color your new hair.

How much does each bundle weigh?

Each bundle of our virgin hair weighs 100grams or 3.5 ounces.

How many bundles do you need?

For a partial install we recommend 2 bundles.

For a full install, we recommend 3 to 4 bundles.

For 26 inch and more, we recommend 4 to 5 bundles.

What does co-wash mean?

Co-washing simply means washing with conditioner. It is a key task in extending the life of your extensions and keeping them healthy. We recommend a co-wash once a week with moisturizing conditioner to ensure your hair gets the nutrients and moisture it needs. When you first receive your extensions, it is important to co-wash the hair, as it has been through manufacturers’ hands, packaging, etc. Shampooing the hair can strip the hair entirely too much of its moisture. Always use warm water because hot water will overexpose the cuticle of the hair.

How should I care for my hair?

All virgin hair reacts differently to product and regimens. Please be mindful to stay away from ingredients that can strip your extensions of moisture such as parabens, sulfate, and silicone. These products usually tend to have a high alcohol content which dehydrates the hair follicle of its nutrients. Heavy oils are also not necessary to care for your extensions as it can weigh down your hair pattern.

How do I get my curly hair not to be frizzy?

Curly hair takes a bit more upkeep than straight and wavy hair. Co-wash every 2-3 days, combing it out with a paddle brush, and let the hair air dry, the curls will allow the hair to dry with no frizz.

Can the virgin hair be straightened or curled?

Yes, your new virgin hair can be treated as if it is your own hair. You can use a thermal (hot) tool to straighten, curl, crimp, etc. Remember, the hair does not have all the nutrients that a strand growing from your scalp does. Heat damage can cause breakage and dryness. Therefore, it is important that you use a heat-protecting product, always co-wash your hair, and protect it during sleep hours.

How long will it take for me to receive my package?

We have a standard 2 to 3 days processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe to receive your package.